Comments on: The on-going battle with a fan and EA Tech Support http://www.simprograms.com/12624/the-on-going-battle-with-a-fan-and-ea-tech-support/ Fri, 10 Feb 2012 11:03:39 +0000 hourly 1 http://wordpress.org/?v= By: VRevis http://www.simprograms.com/12624/the-on-going-battle-with-a-fan-and-ea-tech-support/comment-page-1/#comment-38878 VRevis Sat, 02 Jan 2010 14:47:44 +0000 http://www.simprograms.com/?p=12624#comment-38878 Well, just asked once again for someone to update me on the situation. The ticket is two and a half weeks old, and not one word from EA. And still no WA game. I sent them the link to my blog entry, which contains links to both this article and the one on Reclaim Your Game. Very very frustrated, now. Well, just asked once again for someone to update me on the situation. The ticket is two and a half weeks old, and not one word from EA. And still no WA game. I sent them the link to my blog entry, which contains links to both this article and the one on Reclaim Your Game.

Very very frustrated, now.

]]> By: TickleOnTheTum http://www.simprograms.com/12624/the-on-going-battle-with-a-fan-and-ea-tech-support/comment-page-1/#comment-38844 TickleOnTheTum Wed, 30 Dec 2009 20:56:44 +0000 http://www.simprograms.com/?p=12624#comment-38844 Doesn't surprise me... I've read about people who have had their Store Accounts lost and EA refuse to refund the points (or money) that they had on them! Doesn’t surprise me… I’ve read about people who have had their Store Accounts lost and EA refuse to refund the points (or money) that they had on them!

]]> By: Christopher http://www.simprograms.com/12624/the-on-going-battle-with-a-fan-and-ea-tech-support/comment-page-1/#comment-38820 Christopher Wed, 30 Dec 2009 03:28:29 +0000 http://www.simprograms.com/?p=12624#comment-38820 Wow. That is horrible! My sympathies to you. Wow. That is horrible! My sympathies to you.

]]> By: VRevis http://www.simprograms.com/12624/the-on-going-battle-with-a-fan-and-ea-tech-support/comment-page-1/#comment-38816 VRevis Wed, 30 Dec 2009 01:46:26 +0000 http://www.simprograms.com/?p=12624#comment-38816 Thanks, Jud! Yes, they did set up a second account for me, but the guy who did it, Joe G., is nowhere to be found. He was in the process of transferring over my files, and apparently whoever took over has no idea what to do because "NewVRevis", my new account, has nothing in my media studio. I've been banging my head on the wall for months, now! I cannot figure out how the account could have been broken beyond repair, why nobody thought to tell me, and they just let me sweat it out, wondering when I was going to be featured with the rest of the campers, and how NOBODY is able to put it back together. This should not be taking this long. And, surprise, no reply yet on my last request for an update. Thanks, Jud! Yes, they did set up a second account for me, but the guy who did it, Joe G., is nowhere to be found. He was in the process of transferring over my files, and apparently whoever took over has no idea what to do because “NewVRevis”, my new account, has nothing in my media studio. I’ve been banging my head on the wall for months, now! I cannot figure out how the account could have been broken beyond repair, why nobody thought to tell me, and they just let me sweat it out, wondering when I was going to be featured with the rest of the campers, and how NOBODY is able to put it back together. This should not be taking this long.

And, surprise, no reply yet on my last request for an update.

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