Comments on: “My momma says EA is for the devil” A tale of purchasing ‘The Sims 3′ used http://www.simprograms.com/8277/my-momma-says-ea-is-for-the-devil-a-tale-of-purchasing-the-sims-3-used/ Fri, 10 Feb 2012 11:03:39 +0000 hourly 1 http://wordpress.org/?v= By: funnykid http://www.simprograms.com/8277/my-momma-says-ea-is-for-the-devil-a-tale-of-purchasing-the-sims-3-used/comment-page-1/#comment-33045 funnykid Thu, 02 Jul 2009 18:59:35 +0000 http://www.simprograms.com/?p=8277#comment-33045 Leann, the problem is there is no known way of transferring the license like you would with car ownership. I know people who have tried to delete/transfer their accounts but failed even after contacting EA for help. EA simply just wants more money. That makes EA's practices unethical and despicable. Leann, the problem is there is no known way of transferring the license like you would with car ownership. I know people who have tried to delete/transfer their accounts but failed even after contacting EA for help. EA simply just wants more money. That makes EA’s practices unethical and despicable.

]]> By: Judhudson http://www.simprograms.com/8277/my-momma-says-ea-is-for-the-devil-a-tale-of-purchasing-the-sims-3-used/comment-page-1/#comment-33042 Judhudson Thu, 02 Jul 2009 16:09:01 +0000 http://www.simprograms.com/?p=8277#comment-33042 It mainly has to do with their Customer Support. You see, if EA stated that right off the bat, then yeah. The guy probably wouldn't be making that big of a deal over it. However, they led the guy on a wild goose chase, after he already mentioned purchasing it 2nd hand, and finally after multiple emails stated he has to buy the manual. I think they (EA) should invest some more time and money with their Customer Service, lord knows they need it. Most of the time it's a nightmare trying to get them to troubleshoot people's issues. Another thought would be just to give the guy a new code and mention that it's not wise to purchase 2nd hand. At least then if he managed to post about it, it'd put their customer service in a much better (and needed) light. For video games, Nintendo has an awesome customer service and treats their callers with respect. Of course, considering that they are console base, their troubles may be easier to solve. :) It mainly has to do with their Customer Support. You see, if EA stated that right off the bat, then yeah. The guy probably wouldn’t be making that big of a deal over it. However, they led the guy on a wild goose chase, after he already mentioned purchasing it 2nd hand, and finally after multiple emails stated he has to buy the manual.

I think they (EA) should invest some more time and money with their Customer Service, lord knows they need it. Most of the time it’s a nightmare trying to get them to troubleshoot people’s issues. Another thought would be just to give the guy a new code and mention that it’s not wise to purchase 2nd hand. At least then if he managed to post about it, it’d put their customer service in a much better (and needed) light. For video games, Nintendo has an awesome customer service and treats their callers with respect. Of course, considering that they are console base, their troubles may be easier to solve. :)

]]> By: Leann http://www.simprograms.com/8277/my-momma-says-ea-is-for-the-devil-a-tale-of-purchasing-the-sims-3-used/comment-page-1/#comment-33041 Leann Thu, 02 Jul 2009 15:43:48 +0000 http://www.simprograms.com/?p=8277#comment-33041 Devil ,why? EA sells licenses to play Sims 3, EA doesn't sell the game. This person bought a game but not the license, the original buyer remained with the license when game was registered. From this webpage: http://www.simprograms.com/the-sims-3-eula-updated-answers-securom-and-iga/ This End User License Agreement (“License”) is an agreement between you and Electronic Arts Inc. and its affiliates (collectively “EA”). This License governs your use of legitimate copies of this software, and all related documentation, utilities, and updates and upgrades that replace or supplement the software and are not distributed with a separate license (collectively, the “Software”). This Software is licensed to you, not sold. Devil ,why? EA sells licenses to play Sims 3, EA doesn’t sell the game. This person bought a game but not the license, the original buyer remained with the license when game was registered.

From this webpage: http://www.simprograms.com/the-sims-3-eula-updated-answers-securom-and-iga/

This End User License Agreement (“License”) is an agreement between you and Electronic Arts Inc. and its affiliates (collectively “EA”). This License governs your use of legitimate copies of this software, and all related documentation, utilities, and updates and upgrades that replace or supplement the software and are not distributed with a separate license (collectively, the “Software”). This Software is licensed to you, not sold.

]]> By: ConnorJack http://www.simprograms.com/8277/my-momma-says-ea-is-for-the-devil-a-tale-of-purchasing-the-sims-3-used/comment-page-1/#comment-33040 ConnorJack Thu, 02 Jul 2009 14:41:10 +0000 http://www.simprograms.com/?p=8277#comment-33040 I bought second hand games for The Sims 2! lol, but come on! Its about 15 GBP cheaper! I bought second hand games for The Sims 2! lol, but come on! Its about 15 GBP cheaper!

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