System Requirements

Here you will find the System Requirements for MySims PC.

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SYSTEM REQUIREMENTS:
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OS: Windows Vista/XP
Processor: 1.5 Ghz (2.4 for Vista) Older Celeron processors before 2004 are below the minimum requirements.
Memory: 256 MB RAM (512 MB for Vista)
HDD: 3.0 GB
Video Card: Direct X certified sound card
Sound Card: Direct X certified sound card
Input: Mouse, Keyboard

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SUPPORTED VIDEO CARDS:
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Windows XP supported cards

  • NVIDIA: GeForce 4 MX series and above
  • ATI: Radeon 8500 and above
  • Intel: Integrated Graphics 945 and above

Windows Vista supported cards

  • NVIDIA: GeForce 7 series and above
  • ATI: Radeon X1600 series and above
  • Intel: Integrated Graphics X3000 and above

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UNSUPPORTED VIDEO CARDS:
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If your have an unsupported graphics card, MySims may fail to run or may run with poor performance and/or unknown visual artifacts.

Examples of unsupported video cards are:

  • NVIDIA GeForce 3
  • NVIDIA Quadro
  • NVIDIA Quadro 4
  • NVIDIA TNT2
  • ATI Radeon 7000
  • ATI FireGL
  • ATI Rage 128
  • S3 Chrome
  • Matrix Parhelia
  • SiS Xabre, 300/305/315, Mirage

* Video Problem tip: If you are seeing graphical problems not described here it is always best to go to your video card or computer manufacturer’s website and make sure you have installed the latest drivers for your hardware.

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REQUIREMENTS FOR ONLINE PLAY:
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MySims features an optional online play component. After reaching Star Level 2 the ability to travel to the Garden via the train station and play online with friends is unlocked.

  • You need to have a valid EA Online Account. You also need to entitle your EA Online Account with the serial number of your copy of the game. It is important to note that each serial number is unique and can only be used once. So you should choose your EA Online Account carefully.
  • High speed internet access such as broadband cable and DSL is required. Dial-up internet speed is not supported.
  • The following TCP/UDP ports are required:  18130,  18135,  10000

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PERFORMANCE TIPS:
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When you run MySims for the first time, the game will automatically configure its graphics options based on your machine’s specs. If game performance seems sluggish or choppy, there are a few things you can try to improve things:

  • Make sure your computer meets the game’s system requirements (see above). If you do not meet these requirements, the game is unlikely to run acceptably.
  • Adding RAM to your system is an efficient way to improve performance.
  • Defragment your hard drive regularly for optimal disk performance (Start>All Programs>Accessories>System Tools>Disk Defragmenter).
  • System performance will get worse if your hard drive becomes more than 85% full. Try to keep enough free disk space.

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VISTA ISSUES:
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On Windows Vista, your game data is stored in a different place.  Instead of being in a My Documents folder, your game data will be saved in your Documents folder (usually: C:\Users\<username>\Documents)

If you are having problems running on Vista, please check with your graphics card manufacturer for the latest drivers.

Vista requires a DirectX 9 compatible video card. While older cards may run just fine, they are unsupported and drivers may not be updated.

Here are some of the known issues:

  • There are known text drawing issues with some Intel graphics chipsets on Vista when using older drivers. Check with your manufacturer to update to the latest drivers.
  • Sim glasses may occasionally turn white on the NVIDIA GeForce 6800 on Windows Vista. This is a known driver issue and may be fixed with newer drivers.
  • GeForce 7000 series cards may have the following graphical issue on Windows Vista: if graphics quality is set to high when switching to windowed mode, the player model will have an oversized black head that is disconnected from its body. This is a known driver issue and may be fixed with newer drivers. The game should not exhibit this issue when running in fullscreen mode.

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VIDEO CARD ISSUES:
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  • GeForce 4 MX: Character faces in Create-A-Sim (CAS) are missing some textures.

The following cards do not run well at higher resolutions. To improve game performance set the screen resolution to 800×600 and set the “Quality” graphical setting to “Low.”

  • NVIDIA: GeForce 4 MX 420
  • GeForce FX 5200
  • GeForce 6200 TurboCache series
  • ATI: Radeon 8500 series
  • Radeon 92×0 (non-PRO) series
  • Radeon X300 (Xpress 200)